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Browser

Pre-required – Use a modern and updated browser

For optimal browsing, a modern and up-to-date browser is necessary.
Example of compatible browsers:
  • Google Chrome
  • Firefox
  • Edge
  • Safari 
Obsolete browser
IE11 does not support the new web standards. A small number of companies, via their IT department, may restrict certain functionalities (video viewing, videoconferencing). In this case, it is recommended if possible to change the browser. Use another means of connection (access to the site via another computer, mobile...).

Account creation

You have never created an account

You have received a registration confirmation email with a button to access your account; clicking on this button will take you to the account creation page. If you have not received this email please contact the event organiser.
Contact Helpdesk

Password

You have forgotten your password

On the authentication page, you can click on "forgot your password". You will receive an email with a verification code to change it. If you have already successfully created an account, you will receive this email without worry, but check your spam folder as a precaution.
Go to the authentication page

Locked account

You have locked your account

By default, after 5 unsuccessful login attempts, the participant's account is blocked for 5 minutes. In case of emergency, the organizer also has the possibility to unlock your account manually.
Contact Helpdesk

Sessions

How to access the sessions?

Quick access: click on the "Live" button in the menu, you will then access the detailed presentation page of the session. You will then just have to click on the video player to access the video.
You can also see a list of all the sessions on the program page, accessible from the site menu.
Watch the live

Networking

How do I activate networking and/or edit my profile?

On this platform, thank to the networking features, you can exchange messages and video calls with other participants and benefit from contact recommendations in your participant account. 
To do so, you need to: 
- access your profile and click on the "My infos" tab
- allow networking by ticking the box in the "Want to network with others?" section 
- select your centers of interests so that  in the "My Contacts" tab you will have personalized contact recommendations.
Update my networking informations